The ISP has returned from its journey.

External connectivity has been restored and jf.homecave.site is once again reachable from outside the Homecave network.

Jellyfin external access has been verified as operational.

No changes were required on the Homecave side. We simply waited patiently for the Internet to come back, as one does in a healthy and totally normal relationship with an ISP.

Impact: External Jellyfin access restored.
Root cause: ISP connectivity outage.
Resolution: ISP connectivity restored.
Homecave: Innocent.
ISP: We’ll be keeping an eye on you. 👀

The ISP has left the chat.

jf.homecave.site is currently unreachable from outside the Homecave network.

Initial investigation indicates that Jellyfin itself is healthy. Unfortunately, the Internet has decided that external access is no longer a feature.

We are currently investigating the upstream connectivity issue and waiting for our ISP to remember that we exist.

Impact: Jellyfin unavailable to external users.
Jellyfin: Innocent.
Homecave: Operational.
ISP: Currently under investigation.
Root cause: The Internet has chosen violence.